To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others. Update the printer firmware to install the latest updates Plug back the power cable straight to a wall outlet and printer without any surge protector.With the printer turned on, disconnect the power cord from the rear of the printer.Wait until the printer is idle and silent before you continue.Turn on the printer, if it is not already on.Perform a power reset, reset the printer to recover from printer errors or failures. If the scanner light does not illuminate or move across the glass then it should be a scanner issue.
I understand that you are getting a scanning issue, I am glad to assist you.ĭid you make a copy and check if that works fine?Ĭheck the scanner bar functionality : partially lift the scanner lid, and then press the Copy button or icon. HP Instant to the HP support community.Business PCs, Workstations and Point of Sale Systems.After you run the downloaded installer, the files appear at C:\HP\Diagnostics\PSDR (see screenshot below). And yes, it extracts various files every time it runs. Printer Wireless, Networking & Internet You're correct: the HP Print & Scan Doctor does not install like most normal programs and thus it does not appear in the list of programs that you can uninstall.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
0 kommentar(er)
